Specialist Online Conveyancing Solicitors
Customer Testimonials / Recommendations
All these "thanks" emails (although one was a compliment slip) are genuine. We haven't corrected the grammar or punctuation.
We print each email off, frame a bunch of them together in A1 size frames, and then hang them in our meeting room.
If you're new to Conveyancingbrokers.co.uk we work in a similar way to a mortgage broker or insurance broker in our dealings with Solicitors.
In brief one firm of solicitors can be great one day and, depending upon the amount of work they have on, not so great the next day...
Hence our role is to manage the case load of each solicitor, so their service levels don't fall, and to make sure the solicitors stick to the fees you'll see on the Quik Quote pages. ie. none of the nasty extra's the Online firms tend to add on.
We also go out of our way to support our clients, when needed, in their day to day dealings with their solicitor.
In a nutshell we offer you the security that if the solicitor starts to mess about that you have someone on your side who has the "clout" to be able to move things along on your behalf.
Please note some of these recommendations were from the period where Home Information Packs were part of the sale process.
These don't exist anymore but the reviews might give you an insight into how seriously we take our job.
PS...We stopped adding these comments but are adding them again.... When we upgraded the website we lost 7 years worth of comments and we're slowly adding them back in.
PPS...Looking at other websites they seem to list long flowing recommendations or endorsements clients have made about them... our experience is that folk don't write like that... maybe we're being too cynical!?!...
Very long story summarised by the following email... (I'll
spare anyone's blushes by mentioning which one of us it was aimed at)....
"You are a really good person. Thank you for everything"
Very nice young lady. This was a text and therefore subject to the style some folk use these days (my English teacher would have his head in his hands at this point)... "Thank u glad went on the internet pick nice team like yourself"
Seemed a nice genuine fellah... "...thanks for making it a speedy and easy process"
Got manflu today but emails like these really cheer me up; "Thank you! I have been impressed by your prompt and efficient service and would be happy to recommend you. JW"
Nice chap. Querried details held at the Land Registry. We sorted out a few things and received the following; "Thanks for you help and prompt response."
No interesting story here. Just a happy customer. "Hi, Many thanks - HIP received. Thanks for the quick and very efficient service - would definitely recommend you! Mel"
This gent's an Energy Assessor we work with. We'd been instructed on the HIP by one of our corporate clients; "Hi April. Report attached. Incidentally, while I was doing this one X Developers (reasonably well done national builders) rang the owner about something and she said they were well impressed by how quickly we`d got things moving when she mentioned I was there! Kevin"
Another client on happy pills. Of course I like to think we helped cheer her up! "Hi Nikki. Many thanks for this. I just wanted to say what a great and professional company you have been to deal with. Everything you promised has happened and within the times you have said. Plus we don't feel we have been ripped off unlike through the estate agents!! Please pass on our thanks to everyone involved. Kind regards. Kate"
Nice chap; "Hi. Thanks for your excellent service. Terry."
This isn't neccessarily a great one because I was irritated at the time. One of my colleagues sent out an email and I was unhappy at the grammar used. I emailed the client to apologise and we received the following; "I agree there were a couple of syntax or grammatical errors, however, the service and advice I received was excellent and well received."
This chap was a conveyancing client having a bit of a headache with the solicitor. We (me this time) introduced our size 10 and a half feet and spoke to the lawyer. We then received the following email from the client; "Since we last spoke X Solicitors have got their act together and things seem to be moving. Thanks for your help."
Another introducer client. Interestingly the firm is intimately linked to one of the UK'd biggest footie clubs... "Hi, Many thanks - HIP received. Thanks for the quick and very efficient service - would definitely recommend you! Mel"
No interesting story here. Just a happy customer. "Thank you for the prompt actions as usual."
This lady worked for a solicitors practice and they'd instructed us to do a HIP on behalf of one of their clients. We did the HIP, sent it through and received; "You are fantastic. Thank you sooooooooooooooooooo much Jon. x"
A corporate client sent us the following on behalf of there client; "Thank you and our client has said to pass his thanks on to you. Kind regards. L"
An introducer of ours instructed us on a HIP and the basic part (the marketing element) was sent next day. We then received; "Wow it was only instructed yesterday. Well done to you all. K"
This lady had a few problems. We helped out and received; "Thank you for your prompt response."
Nice chap. Just saying thanks. "Many thanks to all for your help with this. Thanks again, Lee"
A Conveyancing client with a conveyancing headache sent us the following; "Thanks for getting back to me so quickly. All sounds great. Many thanks. Nicola"
This lady uses us for her clients HIP needs. She was chasing a few matters and we subsequently received the following nice (if not slightly cynical) email; "Hi Jon Many thanks to you and your team all the HIPs seem to be uptodate (famous last words). Thanks to you all."
We sent this lady her PIQ (for the HIP) and she subsequently realised she'd made a mistake... so we rectified matters and resent the HIP. She then emailed; "Dear John and Emilie, Thank you to you both for your prompt action. Jenny"
This lady is a solicitor and we working on property searches for her. She seemed quite content and emailed; "Thank you sooooo much for all your help."
We sent through this gent's HIP and he requested figures for the follow up conveyancing. Within his email he said; "Thanks for the speedy return of the hip pack."
We deal with this chap on a regular basis and he emailed the following; "As always I find myself appreciating your constant honesty and your constant solid and fair business approach."
This a solicitors practice we deal with and they sent us the following; "I am happy with the service and intend to use you again."
Why Conveyancing Brokers?
- No Hidden Fees
- No Completion - No Fee
- Fixed Legal Fees
- Direct Contact With Your Lawyer
- Match Any Like-For-Like Quote
- Established and Reliable
- Fast, Friendly and Efficient
Many thanks for this. I just wanted to say what a great and professional company you have been to deal with. Everything you promised has happened and within the times you have said. Plus we don't feel we have been ripped off unlike through the estate agents!!